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Frequently Asked Questions

What is Xylaronforge?

Xylaronforge is a free-to-play social casino platform offering slot-style entertainment with virtual currency only. We provide casino-themed games for entertainment purposes without any real money gambling.

Is it really free to play?

Yes! Xylaronforge is 100% free to play. There are no deposits, no hidden costs, and no financial requirements. All games use virtual coins that have no monetary value.

Can I win real money?

No. This is a social casino for entertainment only. You cannot win real money, real prizes, or anything of monetary value. All winnings are in virtual coins that cannot be exchanged for cash or goods.

What is virtual currency?

Virtual currency (virtual coins) is the play money used on our platform. It has absolutely no real-world monetary value and cannot be exchanged, sold, or converted into real money or prizes.

Who can play?

Our platform is restricted to players who are 18 years or older and located in New Zealand. Age verification is required.

Is this gambling?

No. Xylaronforge is not gambling. It's a social casino entertainment platform where you play with virtual currency only. Since there's no real money involved and no real prizes can be won, this is not considered gambling under New Zealand law.

How do I get help with my account?

Please use the contact form above or email us at support@xylaronforge.com. Our team typically responds within 24-48 hours.

What if I have concerns about gaming habits?

Please visit our Responsible Gaming page for resources and support. You can also contact the Gambling Helpline NZ at 0800 654 655 (available 24/7).