Privacy Policy

1. Introduction

Xylaronforge is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social casino entertainment platform. This policy complies with the New Zealand Privacy Act 2020 and applicable international data protection regulations.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and email address when you create an account
• Age verification information to confirm 18+ eligibility
• Contact information if you communicate with our support team
• Payment information if you choose to purchase virtual currency (processed securely by third-party payment providers)

Usage Information

We automatically collect certain information when you use our platform:

• Device information including IP address, browser type, and operating system
• Game activity and virtual currency usage patterns
• Session duration and frequency of visits
• Pages viewed and features used
• Technical data for platform performance and security

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookie Policy.

3. How We Use Your Information

We use collected information for the following purposes:

• Providing and maintaining the platform and its features
• Verifying age eligibility (18+ requirement)
• Processing virtual currency transactions
• Communicating with you about platform updates and support
• Improving platform performance and user experience
• Detecting and preventing fraud, abuse, and security threats
• Complying with legal obligations and regulations
• Implementing responsible gaming measures and player protection

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who assist in operating our platform, including payment processors, hosting services, and customer support tools. These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection practices

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

7. Your Privacy Rights

Under the New Zealand Privacy Act 2020 and applicable data protection laws, you have the following rights:

To exercise these rights, please contact us at support@xylaronforge.com. We will respond to your request within the timeframe required by applicable law.

8. Children's Privacy

9. International Data Transfers

Your information may be transferred to and processed in countries outside New Zealand. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our platform and updating the "Last Updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

Email: support@xylaronforge.com

Privacy Officer: support@xylaronforge.com